AGE AND DRIVING LICENSE RESTRICTIONS
DOCUMENTATION TO BE PROVIDED AT THE TIME OF PICKING UP THE VEHICLE
In the case of people who do not arrive by flight, train or any other means that can demonstrate the tourist purpose, we need proof that confirms your current residence address in Malaga, such as a rental agreement, receipt of the electricity, gas or water less than 2 months old. You must also indicate the full address of the place where you will go with the rental vehicle.
If you do not bring any of these documents that can prove your residence, we will not be able to deliver the vehicle.
INCLUDED IN THE RENTAL PRICE:
NOT INCLUDED IN THE RENTAL PRICE:
In the event of an accident or damage to the vehicle, it is mandatory that the client fill out an accident/damage report and deliver it to our office. Likewise, in case of theft of the vehicle, the client is obliged to report it to the Police and deliver the report to our office, as well as return the vehicle key.
For each processing of an accident or damage report that RENT A CAR RÍOS has to carry out, an additional €50 (VAT included) will be charged for managing the processing of the accident. If the insurance determines that the incident was not the Customers responsibility, the €50 (VAT included) will be refunded.
RENT A CAR RÍOS reserves the right to modify any of the above points if it considers it necessary to guarantee the safety of the vehicle.
OBJECT OF THE CONTRACT
The rental of a car is not necessarily linked to a specific vehicle but to a group of similar vehicles, as far as technical and habitability characteristics are concerned.
The Client acknowledges that he receives the vehicle described in the Contract, clean and in the conditions of conservation and operation, damages, state of the fuel tank and auxiliary equipment specified, which if no reference is made will be considered fit for use.< /p>
DURATION OF CONTRACT
The duration of the rental contract will be the one that appears on the front of it, specifying the date and time of delivery and return of the vehicle.
Rental day refers to a period of 24 hours from the start time of the rental, counting in the return with a courtesy period of 120 minutes.
The maximum duration of the Rental Agreement will be 89 days.
If the Client decides to end the rental before the date indicated in the Contract, no refund will be made for the early return.
Likewise, in the event that RENT A CAR RÍOS was the one that unilaterally terminated the rental prior to the date indicated in the contract for reasons not attributable to the lessee and formally required the delivery of the vehicle and so it occurs; The client will have the right to receive from RENT A CAR RÍOS double the amounts paid corresponding to the days not enjoyed using the vehicle as compensation.
USE OF THE VEHICLE
The Client undertakes to keep the vehicle in good condition and in particular, without prejudice to the obligations that may appear in other clauses of this Contract, to:
Improper use of the vehicle will make the Client directly responsible for any damage caused to the vehicle or to third parties.
Any case that fails to comply with the provisions of this Contract will be understood as improper use in which case the Client will be liable for all damages caused to the vehicle as well as other damages caused to RENT A CAR RÍOS.
RETURN THE VEHICLE
The return of the vehicle must take place at the branch, date and time stipulated in the Rental Agreement. The vehicle will be returned by the Client in the same conditions in which it was delivered, together with all its documents, auxiliary equipment, tires, tools and accessories.
The Client may not alter any technical characteristics of the vehicle, keys, equipment, tools and/or accessories thereof, nor make any modification to its exterior and/or interior appearance. If it does so, the Client must bear all the necessary expenses to return the car to its original state, without prejudice to the damages caused to RENT A CAR RÍOS derived from the reconditioning for the time that the vehicle had to be immobilized, as well as any others caused to RENT A CAR RÍOS.
Return/late delivery of the vehicle: If the customer returns the vehicle on a date, time or place other than that indicated in the contract, the will charge an extra days rental at the current daily rate for each day or portion of a day that the vehicle is late. A grace period of 120 minutes is granted for the delivery of the vehicle from the scheduled time. Likewise, a penalty is established as compensation of €35 for each day of delay.
If the Client returns or abandons the vehicle in a place other than that indicated in the Contract, RENT A CAR RÍOS may also demand the costs caused by transfers, tow trucks, tolls, guard and custody.
In the event that RENT A CAR RÍOS delays the delivery of the vehicle for more than 120 minutes from the signing of the rental contract, the client will be compensated for an extra day at the current daily rate for each day or portion of a day of late delivery of the vehicle. Likewise, a penalty is established as compensation of €35 for each day of delay.
EXTENDED CONTRACT TERM
If the Client wishes to extend the rental, they may do so by going to any of the RENT A CAR RÍOS offices in order to sign the extension of its duration and proceed with the corresponding payments. Said extension will be subject to the availability of vehicles. It will not be possible to extend any contract by phone, email or text message.
The unilateral extension by the Client will be considered as an unauthorized use of the vehicle for the purposes of the Clients responsibility for any damage that the vehicle presents, also taking the same consideration as the non-return of the vehicle within the agreed term.
VEHICLE AND FUEL RETURN SYSTEM.
The purpose of the vehicle return system is to verify that it is returned as initially agreed. For this, technicians from the leasing company (RENT A CAR RÍOS) will carry out a management control in which two factors will be verified essentially: the state of the car in relation to possible damages that it may have suffered during the rental period, the fuel level and mileage.
A. Vehicle status
The vehicle must be returned by the client in the same state of conservation in which it was delivered. Our staff will inspect the condition of the vehicle and note any new damage. You will be required to sign a damage inspection as proof of acceptance.
In the event that the vehicle is not returned in the same state of conservation, the Client must also pay compensation for stopping the vehicle as a result of the damage suffered; we refer to the section "return of the vehicle".
The vehicle will be delivered with the fuel tank as it was initially delivered.
In case of not returning the vehicle with the same deposit that was delivered, the client must pay the missing fuel, in addition to €35 for penalties and management expenses necessary for refueling.
If you plan to do a lot of miles, please note that you will need to go back to the local office and change the car before you do 2000km. If you do not return the car before the 2000km limit, a penalty of 2eur per kilometer will be applied.
At the time of collecting the vehicle and paying the rental, RENT A CAR RÍOS will collect the rental charges to be paid at the counter on the bank card of the contract holder.
It will be paid by the client and therefore charged by RENT A CAR RÍOS:
The Client and any authorized driver participate as insured in an Automobile Insurance Policy, a copy of which is available at the RENT A CAR RÍOS office where the vehicle rental is contracted. This policy includes Civil Liability for damages to third parties derived from the use and circulation of the vehicle.
Damages to the vehicle in the event of a collision, theft, fortuitous fire or acts of vandalism will also be covered as long as the following conditions are met:
The insurance will cover damage to wheels, windows, clutch, battery, towing service. These coverages and guarantees will only be valid if the Client complies with the conditions established above for damage to the vehicle.
The Client undertakes to immediately inform RENT A CAR RÍOS of any accident that occurs or damage caused to the rented vehicle and to immediately transmit any letters, summonses or notifications that refer to said accident and to provide full collaboration to RENT A CAR RÍOS and the insurance company in the investigation and defense of any claim and process. The presentation, with a maximum grace period from the event of 24 hours, of the accident or damage report duly prepared by the Client will be mandatory. In particular, in the event of an accident, the Client will take the following measures:
In case of fire, vandalism, theft or disappearance of the vehicle, the Client agrees to immediately notify RENT A CAR RÍOS of the fact, and file the corresponding complaint with the police.
APPROVED CHILDRENS SEATS AND LIFTS
The Client must notify RENT A CAR RÍOS of the need to use an approved mandatory restraint device for children under three years of age or older who do not exceed a height of 150 centimeters, upon payment of the corresponding rental fee, and without anchoring in the vehicle. The Client is in any case responsible for the installation of the device. In any case, RENT A CAR RÍOS will be released from all possible liability derived from personal or material damages that occur as a result of the Customers breach of the obligation to use the mandatory retention device, or its installation, or incorrect use by the Customer. Customer and any possible manufacturing defect of the aforementioned device.
RIGHT OF CANCELLATION
RENT A CAR RÍOS reserves the right to cancel the reservation before the delivery of the vehicle and/or to terminate the Contract in advance, with immediate effect and without any compensation to the client.
RENT A CAR RÍOS is not responsible for stolen, forgotten or lost objects inside the vehicle.
This contract will be governed and interpreted in accordance with Spanish law. RENT A CAR RÍOS declares its intention to resolve any difference amicably. If this is not possible, any discrepancy that arises between RENT A CAR RÍOS and the Client will be submitted to the jurisdiction of the place where the rental began.
The Client may present any complaint or claim at the following address: Calle Teresa Zabell 3 29640 Fuengirola (Málaga).
The translations of these general conditions are merely informative and do not have a binding legal character in all the detail of their wording, only their version in Spanish being valid.